Office Hours

Phones are on 9:00 a.m. to 4:00 p.m. daily.
Patient appointment scheduling varies by provider.

After Hours & Emergencies

After-hours messages are checked first thing every morning. All calls are returned within 24 hours, excluding weekends and holidays.

Emergencies that cannot wait for the on-call provider to contact you, should call 911 or go to your nearest emergency room. Emergencies do NOT include medication refills, routine questions, and appointment requests, or changes.

For a medical question that can not wait until the next business day, please contact the answering service 602 266 8975to reach an on-call provider. The On-Call provider, contact you as soon as they are able. The on-call provider will not refill prescriptions.

Medication Refills & Insurance Authorizations

Please notify the pharmacy for all refills, including controlled substances. Please allow 48 to 72 hours for processing, depending on your pharmacy. Insurance authorizations may take 48 to 72 hours for processing, depending on your insurance.

Fees, Payments & Insurance

It is the patient’s responsibility for full payment of any fees. Limited insurance is accepted
Please check with our office for updates regarding insurance. Currently, we accept the following:

  • Aetna
  • Blue Cross Blue Shield Plans (except for MaricopaFocus, Neighborhood, PimaFocus, or BluePathway Maricopa Advantage*)
  • Cigna
  • Medicare
  • Most Medicare Advantage Plans (not AARP Medicare Complete through United Healthcare)

Our policy is to verify your coverage but there is no guarantee of payment. We make every effort to collect from your company, but it is the responsibility of the patient to notify the office of any changes and what services your company provides.

Payments are collected in full upon check-in. We accept all forms of payment. Patients may pay their balance online:

See Financial Agreement for more details.

Missed Appointments

Patients are responsible for payment of missed or late cancelled (less than 24 hours) appointments. Please review the Financial Agreement for details.