About Us

“A Sense Of Inner Peace And Self-Acceptance Allows A Person To Best Meet Life’s Challenges.”

About our Doctors

Michael Sandridge, PA-C

Dr. Alvin Burstein, Psychiatrist

I have been honored to work with patients between the ages of 11-103 for over 40 years to overcome all types of psychiatric challenges.  I love the challenge of helping patients who were treatment resistant. 

Psychiatry is a fascinating field of medicine which is experiencing extraordinary advances in understanding brain functioning and treatments.  It is very gratifying to be able to help people by applying the newest scientific advances to making life better.

While I was born in NY, I’ve lived in AZ for the last ~30 years and much prefer the warm temperatures here.  I maintain balance in my life with strong family ties, several hobbies, and diverse interests.  The office is decorated (mostly) with my nature photography.  I hope that you find it inviting.

Approach

I listen carefully to my patients to best understand their problems, strengths, and history.  This combined with any appropriate medical considerations leads to diagnosis.  My goal is to collaborate with my patient to arrive at a treatment plan which best suits their needs.

School / Training
  • Undergrad – Johns Hopkins University
  • Doctorate – Wayne State Medical School 
  • Residency – Harvard Medical School
Experience
  • Faculty of Harvard Medical School, Tufts Medical School, and Arizona State University
  • Associate Professor at Midwestern Medical College
  • Medical Director of Psychiatric Services at leading regional hospital chain
Michael Sandridge, PA-C

P.A. Michael Sandridge, Psychiatric Physician's Assistant

I gained an interest in mental health while working with at-risk teens and young adults as a behavioral health technician in my early twenties.  This inspired me to change my education goals and pursue a degree in psychology.  I chose psychiatry as my specialty because I enjoy developing a relationship with patients and watching them improve (which I found is not as common in other fields of medicine).

I was born and raised in Tennessee, but I never developed much of an accent.  In my free time, I love to hike, cook with my wife, and play with our young sons.

Approach

I evaluate, diagnose, and treat individuals to help them understand and address their mental health challenges.  I primarily provide medication management services but will include some brief talk therapy in our visits.  I strive to facilitate a safe environment where you will feel heard and understood.  I will try to customize your treatment plan with your input and your specific needs in mind.  I hope to be able to work with you to help you improve your quality of life!

School / Training
  • Undergrad – Brigham Young University
  • Masters – Midwestern University
Experience
  • Utah County Crisis line 
  • Utah State Mental Hospital
  • Anasazi Behavioral Health Technician

Areas of Expertise

Anxiety is a natural human emotion that everyone experiences from time to time. However, when anxiety becomes overwhelming and starts interfering with daily life, it may indicate an anxiety disorder. Anxiety disorder is a condition characterized by excessive worry, fear, or nervousness that goes beyond what is considered normal or appropriate for a given situation. It can manifest as persistent and intrusive thoughts, physical sensations, and heightened emotions.

How We Can Help:
As experienced psychiatric providers specializing in anxiety disorders, we aim to provide a safe and supportive environment where you can openly discuss your feelings and experiences. Through evidence-based therapies and personalized treatment plans, we work on identifying triggers, developing coping skills, and offering medication management, to help alleviate symptoms and support your overall well-being.

Taking the First Step:
Taking the step to seek help for anxiety is a brave decision, and we are here to support you every step of the way. Our providers are dedicated to helping you regain control of your life and experience a sense of calm and balance.

Mood disorders are a group of mental health conditions that affect the way you feel and experience emotions. These conditions can lead to significant changes in mood, energy levels, and the ability to cope with daily life. There are several types of mood disorders, each with its distinct characteristics. These include Major Depressive Disorder (depression), Bipolar Disorder, Persistent Depressive Disorder (dysthymia), and Seasonal Affective Disorder (SAD). Mood disorders can manifest in various ways, including symptoms like persistent sadness, loss of interest in activities, changes in appetite and sleep patterns, fatigue, and difficulty concentrating for depression, and symptoms like increased energy, impulsivity, and reduced need for sleep for bipolar disorder.

How We Can Help:

As experienced psychiatric providers specializing in mood disorders, our approach is personalized and evidence-based, focusing on your unique needs and circumstances. We aim to provide a thorough assessment, accurate diagnosis, and tailored treatment plan that may include therapy, medication management, and lifestyle adjustments to address your specific challenges and goals.

Taking the First Step:

Acknowledging and seeking help for mood disorders is a courageous and essential step towards reclaiming your emotional health. Our providers are here to listen, support, and guide you on your path to recovery. Together, we can work towards achieving emotional stability and a greater sense of well-being.

Athlete psychiatry is a specialized branch of mental health care that focuses on addressing the unique psychological challenges and emotional well-being of athletes. In the highly competitive world of sports, mental strength and resilience play a crucial role in achieving peak performance and maintaining a balanced life. Athlete psychiatry recognizes that mental well-being is an integral part of athletic success and overall quality of life.

Areas of Focus:

Our athlete psychiatric providers collaborate with athletes to improve mental skills, enhance athletic performance, cope with injuries and rehabilitation, manage pressure and stress, navigate transitions and career changes, and achieve a healthy balance between sports and personal life.

Confidentiality and Trust:

We understand the importance of confidentiality in athlete mental health care. Our providers provide a safe and confidential space for you to express your feelings, concerns, and aspirations openly.

Taking the First Step:

Dr. Burstein, a MLB Certified Psychiatrist, has treated hundreds of professional athletes and serious amateurs, helping them compete at their best. 

As an athlete, you deserve to have a strong support system that understands the specific demands of your career and personal goals. Our providers are here to help you thrive, both on and off the field. Seeking help for your mental well-being is a sign of strength and self-awareness, and we look forward to supporting you on your journey to peak performance and emotional well-being.

Certain neurologic diseases can have behavioral complications that extend beyond the physical symptoms. These complications can significantly impact your emotions, cognitive abilities, and daily functioning. Neurologic diseases, such as Alzheimer’s disease, Parkinson’s disease, stroke, traumatic brain injury (TBI), multiple sclerosis (MS), and others, can lead to various behavioral changes. These changes may include cognitive decline, mood disturbances, agitation, irritability, psychosis, and social withdrawal.

Our Approach to Care:

We understand the complexity of neurological diseases and their behavioral implications. Our providers are committed to providing compassionate and individualized care, focusing not only on the physical aspects of your condition but also on your emotional well-being and quality of life.

We conduct a thorough evaluation to understand your unique symptoms, medical history, and any challenges you may be facing in your daily life. Based on our assessment, we develop a personalized treatment plan that addresses your specific behavioral complications and overall health goals. We will recommend medications to manage behavioral symptoms and promote emotional stability.

Our commitment to your well-being extends beyond the initial assessment and treatment. We offer ongoing monitoring and adjustments to treatment plans to ensure your needs are continuously met. Our ultimate goal is to improve your quality of life, fostering independence, and enhancing your overall emotional and cognitive well-being.

Taking the First Step:

Recognizing and addressing the behavioral complications of neurologic diseases is crucial for comprehensive care. We are here to provide you with the support and expertise you need to navigate these challenges and achieve the best possible outcomes.

Forensic psychiatry is a specialized field that intersects mental health and the legal system. Forensic psychiatry involves the application of psychiatric principles and expertise in legal contexts. Dr. Burstein, specifically, is trained to assess, evaluate, and offer professional opinions in legal cases where mental health issues are relevant.

Our practice offers a range of services in forensic psychiatry, including:

  • Competency Evaluations: Assessing an individual’s mental competence to stand trial, make legal decisions, or participate in legal proceedings.
  • Personal Injury Evaluations: Evaluating mental health claims related to personal injury cases.
  • Expert Witness Testimony: Providing expert testimony in legal settings to aid in the understanding of complex mental health issues.

Objectivity and Impartiality:

Dr. Burstein approaches each case with objectivity and impartiality. He adheres to the highest professional standards and ethics, ensuring that his opinions are based on thorough evaluations and relevant evidence.

Maintaining Confidentiality:

We understand the sensitive nature of forensic evaluations and the importance of maintaining confidentiality. Information shared during the evaluation process is handled with the utmost care and disclosed only as required by the legal process.

Taking the First Step:

If you are an independent medical evaluation company or attorney’s office with a client involved in a legal matter where mental health is a relevant factor, seeking the expertise of a forensic psychiatrist can provide valuable insights and support. Our practice is here to assist you through the evaluation process and offer a professional opinion that can contribute to a fair and just legal resolution. Please feel free to contact us to discuss your specific needs and how our forensic psychiatric services can be of assistance.

Psychotic disorders are a group of severe mental health conditions characterized by a disconnection from reality, leading to hallucinations, delusions, and impaired thinking. Psychotic disorders, such as schizophrenia, schizoaffective disorder, and brief psychotic disorder, can significantly impact an individual’s perception of reality, emotional expression, and ability to function in daily life.

Comprehensive Treatment Approach:

At our practice, we believe in a comprehensive approach to treating psychotic disorders. Our experienced psychiatric providers specialize in the management of psychotic disorders and aim to provide personalized treatment plans that may include medication management, supportive therapies, and strategies to enhance daily functioning.

Medication Management:

Medications, such as antipsychotics, play a key role in managing symptoms and stabilizing mood in psychotic disorders. Our providers work closely with individuals to find the most effective and well-tolerated medications for their unique needs.

Ongoing Care and Monitoring:

Treatment for psychotic disorders is often long-term, requiring ongoing care and monitoring. Our providers are dedicated to providing consistent support, making necessary adjustments to treatment plans, and promoting overall mental health and quality of life.

Taking the First Step:

If you are experiencing symptoms of a psychotic disorder, we encourage you to take the first step towards understanding and managing the condition effectively. Our providers are here to help you navigate the challenges of psychotic disorders and work towards achieving stability and a fulfilling life.

Substance abuse, also known as substance use disorder, is a challenging condition that affects individuals from all walks of life. It involves the excessive and harmful use of substances, leading to physical, psychological, and social consequences. Substances such as alcohol, opioids, stimulants, and other drugs can be misused, leading to addiction and dependence. Substance use disorder is a medical condition that requires understanding, support, and evidence-based treatment.

Signs of Substance Use Disorder:

Signs of substance use disorder may include a loss of control over substance use, neglecting responsibilities, continued use despite negative consequences, withdrawal symptoms, and a preoccupation with obtaining and using substances.

Comprehensive Treatment Approach:

At our practice, we understand the complexities of substance use disorder and the importance of a comprehensive approach to treatment. Our providers have experience in addiction psychiatry and offer tailored treatment plans that may include medications, therapy, recommending support groups, and relapse prevention strategies.

Ongoing Support:

Recovery from substance use disorder is a lifelong journey, and our providers are committed to offering ongoing support to promote sustained sobriety and overall well-being.

Taking the First Step:

Recognizing and addressing substance use disorder is the first step towards regaining control of your life and well-being. Our practice is here to support you in every aspect of your recovery journey.

Dissociative disorders are complex and rare conditions that involve disruptions or gaps in memory, identity, consciousness, or perception of the self and the surrounding world. Dissociative disorders arise as coping mechanisms in response to traumatic experiences. They are characterized by a disconnection between thoughts, memories, feelings, actions, and identity.

Our Approach to Care:

At our practice, we understand the delicate nature of dissociative disorders and the importance of a compassionate and validating approach to treatment. Our psychiatric providers work collaboratively with individuals to address their unique challenges and experiences.

Therapeutic Interventions:

Therapy is a key component of treating dissociative disorders. Our providers employ evidence-based therapeutic interventions, such as Cognitive-Behavioral Therapy (CBT) to help individuals process traumatic memories and develop coping skills.

Creating a Safe Environment:

We strive to create a safe and supportive environment where individuals feel comfortable exploring their experiences and emotions without judgment.

Integration and Coherence:

Our goal is to work towards integration and coherence, helping individuals create a more unified sense of self and achieve a more stable and fulfilling life.

Support for Daily Functioning:

We recognize the challenges that dissociative disorders can present in daily functioning. Our providers offer strategies and support to manage symptoms and improve overall well-being.

Taking the First Step:

If you have been diagnosed with a dissociative disorder, we are here to help you on your journey to healing and recovery. Our providers are dedicated to providing the care and support you need to overcome the impact of trauma and achieve a more integrated and balanced life.

ADHD is a neurodevelopmental disorder that affects both children and adults, impacting attention, impulsivity, and hyperactivity that are persistent and interfere with daily functioning.

Comprehensive Assessment:

At our practice, we conduct comprehensive assessments to accurately diagnose ADHD. We consider medical history, symptom presentation, and any coexisting conditions.

Evidence-Based Treatment:

Our providers specialize in evidence-based treatments for ADHD, including behavioral interventions, psychoeducation, and medication management.

Support for Adolescents and Adults:

ADHD affects individuals of all ages. We offer specialized care for both adolescents and adults, tailoring treatment plans to meet the unique needs and challenges of each age group.

Improving Daily Functioning:

Our goal is to help individuals with ADHD improve their attention, focus, and impulse control to enhance their overall quality of life and relationships.

Taking the First Step:

If you or your child is experiencing symptoms of ADHD that are impacting daily life, seeking professional evaluation and support is essential. Our providers are dedicated to providing the care and strategies needed to manage ADHD effectively.

What our Clients are Saying

Positive and empowering guidance in developing the ability to develop a more regulated schedule for myself while maintaining flexibility and creativity. Dr. Burstein is experienced, professional and elegantly caring and skillful in his listening and suggested strategies. My energy is more focused and positive as a consequence of our work. He practices with both science and artfulness, drawing on his therapeutic toolbox and years of practice. I highly recommend working with him.

Doctor Burstein is the best doctor I have ever had. He is so thorough, cares so much about his patient and has a very high standard of excellence with which he treats his patients.

I’ve been going to Dr. Burstein for 7 years. He is the best, most caring, always available Dr. He is always on time which is very important for me. His office staff goes above and beyond. He’s changed my life 😊

M Sandridge and Well Being Systems is a rock solid team. Michael is always available when needed. Highly recommended.

Michael Sandridge is amazing. He listens and I feel heard. I highly recommend him. Two enthusiastic thumbs up!

Michael is so compassionate and always is a calming place for me.

Frequently Asked Questions

Office hours are from 9:00 am to 6:00 pm Monday through Thursday, by appointment only. The office is closed Friday through Sunday.

After-hours messages are checked first thing every morning. All calls are returned within 24 hours, excluding weekends and holidays.

For an urgent medical question that cannot wait until the next business day, please contact our answering service at 602.266.8975 to reach the on-call provider. The on-call provider is available from 5:00p.m. to 8:00a.m. Monday through Thursday, and all day Friday, weekends and holidays. The on-call provider will contact you as soon as they are able.

Emergencies that cannot wait for the on-call provider to call you, should call 911 or go to your nearest emergency room. Emergencies do NOT include routine medication refills, routine questions, or appointment requests/changes.

 

Patients are responsible for payment for services.  Our office has strict financial policies, which are outlined in our New Patient financial paperwork. Payments for services are due at the time services are rendered.  We require that patients fill out a Credit Card Authorization Form unless you have Medicare.  This card will be charged automatically for routine payments due or balances. Balances may also be paid online using our Online Payment Portal.

Accepted Health Insurance Plans:

  • Aetna
    • Third parties who use Aetna: Meritain, Assurant Health
  • Blue Cross Blue Shield (see out-of-network plans below*)
    • Third parties who use Blue Cross Blue Shield: Meritain Health, Ameriben, Gilsbar, MMSI, City of Mesa
  • United Healthcare (see out-of-network plan below*)
  • Medicare
  • Most Medicare Advantage plans (see out-of-network plans below*)

Please contact your insurance to verify we are in-network with your specific plan and what your benefits are for services.  Our claims may process under your medical specialist benefit OR mental health benefit, depending on your policy.  If your policy has a “carve-out” for mental health, please notify our office immediately to verify if we accept the plan.  We do not bill claims to out-of-network plans.  If you are out-of-network or have no insurance, you will be considered Self-Pay.  Please ask about our Fee Schedule for additional information.

Research has shown that combining psychotherapy with medications produces the best outcome for most conditions.  This treatment combination is only available to patients who are self-pay.

If you have one of the insurances below (or no insurance), we’re considered out-of-network.  If you would like to be a Self-Pay patient, please ask about our Fee Schedule.

  • Medicaid
  • MercyCare
  • AHCCCS
  • United Healthcare Community Plan (AHCCCS)
  • Blue Cross Blue Shield (MaricopaFocus, Neighborhood, or PimaFocus)*
  • Blue Cross Blue Shield Medicare Advantage BluePathway*
  • HMC Healthworks
  • Ambetter Healthnet
  • Humana (Commercial plans)
  • TriCare
  • BrightHealth
  • OscarHealth

Appointment times are reserved only for you.  If you are unable to keep your appointment, we require 24 hours notice to cancel or reschedule which may be given via text, email, or voicemail.  Insurance does not cover missed appointments or late cancellations (< 24 hours notice), therefore patients are responsible for paying the FULL fee for any missed appointments or late cancellations.  Payment for a missed appointment or late cancellation will be due prior to our office being able to reschedule you.

 

Text or email is the preferred and fastest way to communicate all non-emergent requests with us, including: appointments, prescription refills, and to update your personal information (home address, email address, preferred pharmacy, health insurance, etc.)

Please call your pharmacy for all refill requests first and ask about on hold prescriptions. Your pharmacy may store some existing refills or controlled prescriptions in your pharmacy profile which may not be visible in your online pharmacy portal. Please allow 48-72 hours for processing refill requests.

If a medication is rejected by your insurance because it requires a prior-authorization, your pharmacy will notify us. Once your provider submits a prior-authorization request to your insurance, there is an average processing time of 72 business hours for them to give an approval or denial decision. Prior-authorization processing time may take up to 7 business days depending on your insurance plan.

 

If you are interested in a remote session as a new patient OR an existing patient, and you are out of the state of AZ, please be aware that your session may not be able to be billed to your insurance company.  Please check with your insurance plan to determine if you have benefits for Telehealth coverage.  Any services that are not paid by your insurance will be billed at the Self-Pay rate.  We will be happy to provide you with our Self-Pay fee schedule.

While many patients prefer in-person sessions and travel to our office from across Arizona, we also offer Telehealth appointments so you can get the healthcare you need from the comfort of your home (or anywhere else within the state of AZ).  We provide both voice (over the phone) and video (over the internet) session options.  These are especially popular options for those who want the convenience and accessibility of remote sessions, and those who are immunocompromised.

If you are interested in a remote session and you are a new patient, your first session will be by video. However, after your initial appointment, you can choose to have a remote session either by voice or by video for your follow up appointments.

Both psychiatrists and psychologists play vital roles in mental health care, often collaborating to provide comprehensive care for individuals experiencing mental health challenges. Their differences are as follows:

  • Psychiatrists: Psychiatrists are medical doctors who specialize in diagnosing and treating mental illness, using medication management and therapy.
  • Psychologists: Psychologists are non-medical professionals who provide therapy and counseling without prescribing medication, focusing on psychological interventions for mental well-being.

Any personal information collected on our request forms and/or paperwork are for the exclusive use of establishing and facilitating patient care. No personal information will be shared with third parties/affiliates for marketing/promotional purposes – including your mobile number, email address, or otherwise. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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